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Welcome to Your New Zone RV Caravan and Flat Out Package


Join Flat Out owner Zoe in this quick XX-minute video as she shares everything you need to know about getting the most out of your new gear.

Welcome to Tangle-Free Tidiness!

Congratulations on your new Zone RV! This is such an exciting time, and we’re thrilled to help you get started with your Flat Out gear. We’ve designed this page to make setup and ongoing use of your connections kit as straightforward as possible.

Start with the video above/left—it’s the best way to get a complete overview of your new equipment and how to make the most of it. Then, explore the sections below to find helpful tips, and quick-reference images tailored to each part of your setup. Prefer to watch in bits? The video is also broken down into the sections below for a staged approach or quick reference anytime.

Here’s to hassle-free caravanning and exciting times ahead!



multi-reel stacking

Flat Out Narrow Multi-Reel

Perfect for up to 20m of 15amp extension lead.
Use this cable reel for your main RV lead for use at caravan parks.

multi-reel stacking

Flat Out Compact Multi-Reel

Adaptable for either
— up to 15m heavy duty extension lead,
— 20m of 10amp appliance lead, or
— factory-issue Starlink cable.


How To Operate

The winding and unwinding process is the same whether you are rolling a power lead or hose, or any other application you have for Flat Out Multi-Reel or Compact Multi-Reel.

How To Wind Up

1. Align front petal opening with black guides and place plug or hose end in center, laying cable through the reel and out the exit guides
2. With grey handle in left hand, wind the knob in a clockwise direction using your right hand until entire cable is enclosed.
3. The socket end will sit just outside the opening.

How To Unwind

1. Pull out some of the lead and put something on the end to keep it in place.
2. Holding grey handle, walk away allowing the cable to naturally unspool.
3. Always remove completely from the reel before use. Bundled power leads can get hot and fail.


How to Stack

To achieve the compact stacking you see above, reels must be stacked front to front as shown below. Align the winding knob of one reel with the petal of the other as you close them in together.

multi-reel stacking
multi-reel stacking
multi-reel stacking

multi-reel stacking

15m Premium Flat Out Drink Water Hose (2 x 7.5m lengths) on Compact Multi-Reels

For a reliable and efficient drinking water connection.

multi-reel stacking

1.5m Premium Flat Out Drink Water Hoses

Ideal for connecting your water filter to your caravan.


multi-reel stacking

Hose Joiner: Snap-on Brass 12mm

Used to join 2 x drink water hoses with snap fittings.

multi-reel stacking

B.E.S.T Silver Safe Inline Water Filter

Ensuring clean, safe water for your adventures.



Seasoning the hose

Before using your new hose for the first time, it is a good idea to season your hose.This helps remove any potential residue left over from manufacturing. Here's how:

  1. Attach and Pressurize: Connect the hose to your outdoor tap and attach a trigger sprayer to the end. Turn on the water and pressurize the hose fully.
  2. Sun Exposure: Leave the pressurized hose in direct sunlight for a few days. Each time you walk past, simply discharge about 5 liters of water. This helps flush out any remaining debris.

Rest assured, leaving your hose in the sun won't damage it. As it is designed for continuous use and sunlight exposure.


Excess length of hose between tap and van

  • Attach the hose to the tap, and unspool full length of hose towards your van
  • Make a coil (about 0.7m diameter) under your water inlet with the excess length
  • Connect to van water inlet
  • Turn on tap to add pressure
  • gently release any kinks that may initially form when pressurising


How to pack away your flat out hose

Top 4 tips for super easy hose packup onto Multi-Reel every time:

  1. Lay the hose flat and straight before starting to wind it onto the reel. This prevents kinks and makes for a smoother, faster rollup.
  2. Give the hose a few minutes to drain any excess water.
  3. Simply spin the Multi-Reel handle when you approach a twist in the hose. This flattens the twist onto the reel, preventing it from tightening and potentially causing a snag later.
  4. While winding, apply light tension to the hose about halfway between the reel and the end you're holding. This creates a smoother, tighter coil and prevents the hose from bunching up.

How to wind up drink water hose so it fits every time

How to clean your drink water hose

If the exterior of your hose gets muddy you have two methods for cleaning it.

  1. Method One: Put it on the tap, straighten it out and put a garden trigger sprayer on the other end, then once pressurised, spray back along the hose to wash off any muck.
  2. Method Two: Leave it off the multi-reel and put it in a bucket - be sure to join the ends of the hose with a hose joiner (pictured) so that none of the water gets inside the hose. Then use some mild dish detergent and a soft brush.

Avoid cleaning chemicals as even if the polyester weave can handle them you don't want to accidentally damage the liner beneath.


Other Care Tips

  1. When not in use, always store in the Multi-Reel.
  2. Please use a filter first if using bore water. Water with high mineral content could weaken the lining material over time and shorten the lifespan of your hose.
  3. If using to fill a tank, pressurise the hose before flow into the tank so any kinks work themselves out.
  4. If using for a shorter distance than the hose, coil surplus length about 1m diameter before connecting the second end.


How To Set Up & use

1. Remove outer plug, connect to van and walk away to unspool.
2. Run your hose to the drain in flowing curves rather than making tight corner bends, this will assist flow.
3. Your hose is cut into 2 lengths, use the shortest length required to meet the drain and use the joiner provided when required to extend the reach.
4. At the drain, connect the drain adaptor and hook in drain to direct flow downward and reduce chances of displacing the outlet.

How To Pack away

1. Run clean water through camper sink to flush hose. Detach from camper and insert one end plug
2. Align with the rubber guides, then slide this end into the reel.
3. Wind the first length of hose walking along as you go, letting water drain naturally. Remove the joiner at the junction.

4. Slide about 1cm of the second hose into the first. Wind carefully to maintain grip, and keep winding until finished.

5. Remove drain adaptor and place the second end cap on protruding end of hose



middle of cable wound into centre of flat out multi-reel for easy use

Starlink Cable loading suggestion 1

Find the middle of the lead, add conduit and bend it into the centre core. Wind it in doubled up.

starlink cable in flat out multi-reel with 1m coiled in centre for easy use

Starlink Cable loading suggestion 2

Keep 1m free and bundle it in the centre for storage, that way you can connect to your dish without taking the whole length out.

Custom solution - DIY

Peter Rowe, a long term Flat Out Fan, has provided this story so help others, showing what he did to customise his starlink experience. This story inspired our starlink replacement cable product above. Read the article

  • Australia Made with 3-year warranty
  • Front to front stacking for compact storage
  • Fast and easy to wind and release
  • Constructed from heavy-duty impact-resistant plastics
  • Taste Free, drink water, potable liner
  • Rolls up completely flat
  • Self draining as you wind
  •  Most hygenic option
  •  Major space saver

Browse Products By Type

DRINK WATER HOSES
SULLAGE HOSES
CABLE REELS
STARLINK CABLE

Products By Use

CARAVAN & RV
Streamlined connection
kits and starter packs.
ENTERTAINMENT
Time saving Cable Reels for
mic-leads (XLR) and more.
MARINE
Space saving lay-flat tank
filling and deckwash hoses.
TRADES
Tangle free protection system for leads, hoses and more.