Contact Flat Out Team
Hello, thank you for wanting to get in touch, we would love to hear from you.
UPDATE 10-15-2026:
We're expecting... customer service delay notice
The newest Flat Out arrival won’t come on a Multi-Reel. Our husband-and-wife customer service team are having a baby, so replies will be a little slower for a few weeks while the rest of us pitch in.
We appreciate your patience and thank you for sticking with a small family business.
We will get back to you as soon as possible!
Having a baby...BRB!
GET IN TOUCH
Questions, appointments, orders...
Phone: 02 5501 7222
We don’t list our email publicly (spam is relentless), but you can reach us via the form below.
For a faster process, warranty claims can be submitted here:
warranty claims
GENERAL EMAIL QUERIES
HQ - VISITS BY APPOINTMENT
Address: 20 Swift St, Port Macquarie, NSW 2444 Australia
Most stock is held in Melbourne, with limited quantities at our Port Macquarie office. If you're in the area, you can book an appointment for help with fittings or advise before purchasing.
Where to buy?
You can order through this website, via stockists, or at the shows we attend.
If you’re buying a new van, it’s always worth convincing your manufacturer to include our gear at handover. We fully support this idea.😜
WARRANTY REGISTRATION
If you ordered through this website, you’re already covered. All other customers can register here to extend their warranty:
REGISTER NOW
Wholesale Enquiries
Orders of 12 or more mixed Multi-Reel units qualify for wholesale pricing. Use the form below to request information.
Stockists
Interested in becoming a stockist or buying in bulk? Get in touch and Michael, our General Manager, will give you a call.
Stockist Enquiries
WAREHOUSE
Our Melbourne-based logistics partner handles storage and dispatch, helping keep freight costs down. This facility is not open to the public.
WANT TO WORK WITH FLAT OUT?
Interested in an affiliate partnership, sponsorship, product collaboration or donation? We’d love to hear what you have in mind. We receive a lot of requests, so please allow some time for us to review yours and get back to you.
AFFILIATES & PARTNERSHIPS
